Keep Calm and Carry on! Managing staff development, retention and well-being.

08 December 2017

Keep Calm and Carry on! Managing staff development, retention and well - being.

The training will give delegates the opportunity to look at developing strategies for dealing with staff development, retention, well-being and the day to day stresses of working in the pressurised environment of a school.

Aims and Objectives

This programme will explore the complexities and challenges that the school workforce experience and how effective coaching and mentoring can support teachers. 

The training will incorporate strategies and initiatives which derive from the Emotion Coaching approach to enhance team dynamics, self- regulation and reduce stress in relation to people and class management. 

There will also be focus on the impact of effective coaching and mentoring to build team confidence, practice and stability. 

Who is it aimed at?

NQT's, Qualified Teachers


The training will  give delegates the opportunity to look at developing strategies for dealing with staff development, retention and the day to day stresses of working in what can be pressurised environments. 

It will take the teams through emotional strategies and the neuroscience behind the success of leading and supporting professionals, from NQTs to rejuvenating experienced teachers. 

Training will be delivered in two parts; following the first part, delegates will be asked to go back to their settings and implement the strategies they have learnt within their everyday practice. 

Delegates will be expected to keep a log of what has worked well and what hasn't gone so well. When attending part 2 of the training, delegates will be able to reflect upon some of their experiences, unpicking why things worked and why they didn't. 

The final part of the training will then focus on honing mentorship and coaching techniques for the delegates’ return to the workplace.

Other Details:

Claire Burgess – Head of Research Consultancy and Training, Norland College: 

Claire studied at Norland College and then graduated in 2001. She worked as a nanny for many years, and then followed her passion for Early Years by managing day nurseries and was a school governor at Corsham Primary for 6 years.   

In 2008 Claire joined Norland as an Education Lecturer. She has since gained a Masters in Educational Practice (completed February 2014) and a Certificate of Education (completed June 2010). Claire is also the Programme Manager for Continuing Professional Development (CPD) for Norland trained professionals and designs and delivers a range of tailored courses.

She won ‘Trainer of the Year ‘in September 2014 at the Nursery World Awards with a submission supported by students and external clients.

In addition to her responsibilities outlined above, Claire represents Norland as Honorary Consultant for TAMBA (The Twins and Multiple Births Association). She is also the Public Relations spokesperson for Norland and writes for various parenting titles on a regular basis.

Claire undertakes extensive CPD to ensure her knowledge and skills are up to date – most recently this has included Tuning into Kids parenting facilitator training, CEOP Ambassador training and Emotion Coaching.

Kathryn Crouch – Early Years Consultant, Norland College: 

Katie has worked in Education for over sixteen years, she holds a Masters (completed with Merits in 2013) in Education and specialising in the early years. Katie has been involved working with rural, urban and hospital schools across the south west region.

Before joining Norland, she was a Head on Inclusion in both early years settings and primary schooling, which  included providing a range of play based learning, Lego therapy, language development and educational support for children and their families.

Katie is specialised in helping settings to close the gap in development between learners with traditional development and those with: special educational needs and disabilities, English as a foreign language, children from traveller families, children of offenders, looked after children and those in receipt of pupil premium funding.

Katie has used her experiences, training and research to support children and their families to begin to rebuild their self-esteem, confidence and emotional development. This has been through promoting strategies to strengthen resilience and self-regulation.

Katie is a passionate advocate of Emotion Coaching through seeing, first hand, its positive impact in promoting positive personal, social and emotional outcomes for learners.

Session date: 

1st Feb 2018 and 15 March 2018, 0900 - 0330


Norland College, York Place, London Road, Bath, BA1 6AE

Cost: £85 (alliance members) or £106 (non alliance) per delegate

Please book via our website on: or contact the Teaching Schools administrator, Amelia Beard E: T: 01249 712387


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